1. Introduction
Josh The Auto Buyer (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools.
By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data
If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
Usage and device information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data
If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders
Send SMS and email communications you have explicitly consented to receive
Improve our website and marketing performance using analytics
Maintain compliance records related to consent and opt outs
Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service providers
We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety
We may disclose information if required by law or to protect the rights, safety, and security of Josh The Auto Buyer, our users, or others.
Business transfers
If Josh The Auto Buyer is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing restriction
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS opt out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email opt out
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Josh The Auto Buyer
26181 Avenida Aeropuerto Unit C
San Juan Capistrano, CA 92675
Phone: (949) 749-3422
Email: josh@iconmotoring.com
Additional Terms of Use
11. Website Use and Liability Disclaimer
The content on this website is provided for general informational purposes only. Josh The Auto Buyer makes no guarantees regarding the accuracy, completeness, or reliability of any information on the site.
Your use of the website is at your own risk. To the fullest extent permitted by California law:
The website and services are provided “as is” and “as available”
We disclaim all warranties, express or implied
We are not liable for damages resulting from your use of the website
This includes but is not limited to:
Loss of data
Loss of business or profits
Service interruptions
Website errors
Third-party links or content
Nothing in these Terms excludes liability that cannot legally be excluded under California law.
12. Limitation of Liability
To the maximum extent permitted by law, Josh The Auto Buyer shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or communications services.
Our total liability for any claim relating to these services shall not exceed the amount you paid to us in the 12 months prior to the claim, or $100 — whichever is greater.
13. Indemnification
You agree to indemnify and hold harmless Josh The Auto Buyer, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising out of:
Your misuse of the website
Your violation of these Terms
Your violation of any law or third-party rights
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
15. Arbitration Agreement
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the services shall be resolved by binding arbitration in the State of California.
You agree:
Arbitration replaces the right to go to court
There is no judge or jury
Discovery and appeals are limited
Arbitration shall be administered under the rules of the American Arbitration Association.
You and Josh The Auto Buyer agree to bring claims only in your individual capacity — not as part of a class action or representative proceeding.
If any portion of this arbitration clause is found unenforceable, the remaining portions remain in effect.
California Privacy Rights (CCPA / CPRA)
Add this section to your Privacy Policy as a new section:
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
These rights include:
Right to Know
You may request disclosure of the categories and specific pieces of personal information we collect about you.
Right to Delete
You may request deletion of personal information we collected from you, subject to legal exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Limit Use of Sensitive Information
We do not use sensitive personal information for purposes beyond what is permitted by law.
Right to Opt-Out of Sale or Sharing
We do not sell or share personal information for advertising purposes.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise your California rights, contact:
Josh The Auto Buyer
josh@iconmotoring.com
(949) 749-3422
We may verify your identity before processing your request.
Authorized agents may submit requests on your behalf with written permission.
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Understand and save user's preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following: Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
On our Privacy Policy Page
Can change your personal information:
By emailing us
By calling us
By logging in to your account
How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking? It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old. Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.